All part of the Olfasense service
It’s not only our expertise, experience and innovative capacity that make us global leader in supplying odour laboratory technologies and measurement equipment. With accompanying services built around you, you are in the best of hands to keep your odour laboratory running at peak performance.
We are happy to respond to your query personally. Our service staff is available from Monday to Friday, 8am to 3pm CET. Call us on +49 431 220 12 26 or email support@olfasense.com.
Maintenance and repair
Receiving fast and reliable support
The excellent service provided by all our staff is central to our overall company offering.
Our maintenance team is committed to looking after your odour laboratory equipment and resolving any technical issues promptly and efficiently, to get your odour laboratory back up to full speed as rapidly as possible.
What is more, all our products come with a warranty of 24 months. Third party products (compressor, notebook, etc.) come with 12 months warranty.
Calibration
Customer-oriented olfactometer calibration
If you need a calibration laboratory, Olfasense is the smart choice.
Olfasense offers calibrations for olfactometers and dilution devices according to EN 13725 with proprietary calibration certificate in accordance with ISO 17025.
So, get your instruments calibrated at Olfasense to guarantee excellent results in the long term.
Applied odour training
Guiding you in your first steps through the world of odours
If you need to be on top form in any aspect of odour assessment and control, you’ll want Olfasense’s specialist expertise at your fingertips.
By investing in one of our bespoke training courses, you’ll not only have the opportunity to learn from the experts, but you’ll also get invaluable, tailored advice.
We’re proud to offer specialist training that really delivers. With a range of group and individual training packages, we cater for staff in both industrial and regulatory roles.
